Helen Pool, BACP

8 years in practice

Helen Pool offers support for people who feel stuck, overwhelmed or uncertain about their next step.

License and registration

BACP: 389680 · expires February 2027
Years in practice: 8
Languages: English

Details are as listed on the therapist's public professional profile. You can check the registration with the body that granted it.

About Helen

Helen Pool offers support for people who feel stuck, overwhelmed or uncertain about their next step. She works with individuals who are dealing with anxiety, stress, relationship troubles, grief, addiction or major life changes. Her approach is practical and down-to-earth, with a focus on helping people notice the patterns that keep causing pain.

Helen speaks from personal experience of working through fear of rejection and unhelpful coping habits. That background shapes a warm, honest style in sessions where clients are treated with respect and curiosity.

Background and approach

She aims to create a space where people can be heard and begin to make different choices. In practice she mixes several methods to match each person's needs. Emotionally-Focused Therapy helps people get clearer about their feelings and attachment patterns.

Cognitive Behavioural Therapy offers tools to change thoughts and behaviours that feed anxiety or low mood. Client-Centred Therapy keeps the conversation focused on the client's priorities and pace. Helen has worked as a counsellor for eight years and holds a Postgraduate Diploma from Leeds Beckett University and a Diploma in Hypnotherapy.

She is a member of the British Association for Counselling and Psychotherapy, BACP. Sessions are offered by video call, phone, live chat or messaging so people can choose what fits their life. Helen has experience supporting adults and young people aged 11 and up and accepts clients in the United Kingdom and internationally.

Work with Helen usually begins by looking at what matters most now, then agreeing small steps for change. The aim is to build clarity, stronger relationships with self and others, and more freedom from old patterns.

Focus areas and approaches

Everything Helen lists on their public professional profile, in their own terms.

Approaches Helen names

Naming an approach is not evidence of training in it. This directory copies what each therapist lists and does not check training records.

Online support

How Helen brings therapy online and what approaches mean

Helen commonly draws on Emotionally-Focused Therapy to help people notice and name their core emotions and attachment responses, which can be useful for relationship patterns and feelings of emptiness. She also uses Attachment-Based Therapy to examine how early bonds shape current reactions and to build safer ways of relating. Client-Centred Therapy provides a steady, non-directive space where the person's concerns guide the work and pace.

Finding the right approach is part of the process. Helen will work collaboratively to identify which methods fit the client's goals, needs and comfort level. That might mean starting with emotional exploration and adding practical CBT-style tasks later, or staying person-led if that feels best for the client.

Online sessions are offered by video call, phone, live chat or text-based messaging to give flexibility. Video calls allow face-to-face conversation and visual cues, phone sessions can be simpler on bandwidth and easier to fit into a work break, live chat suits shorter check-ins, and messaging supports ongoing reflection between sessions. These options make it easier to fit therapy around work, childcare or travel commitments while keeping the focus on progress and connection.

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Questions people ask

What kinds of issues does Helen help with?

She supports people facing stress, anxiety, relationship and family concerns, self-esteem issues, addictions, trauma and grief, plus parenting and career changes.

How would you describe her therapeutic style?

Her style is warm, open and gently challenging, combining emotional exploration with practical techniques to change unhelpful patterns.

What is her professional background?

She has eight years' experience as a counsellor and previously worked in engineering and project management, which informs her understanding of workplace stress.

What credentials and location information are relevant?

She holds a Postgraduate Diploma from Leeds Beckett University, a Diploma in Hypnotherapy and is a member of the British Association for Counselling and Psychotherapy (BACP); she practises in the United Kingdom.

Which languages and international options are available?

Sessions are offered in English and she accepts international clients.

What session formats does she offer?

Helen works via video calls, phone sessions, live chat and text-based messaging to give practical options for different needs and schedules.

How is payment handled and what does it cost?

Cost varies with location and therapist availability; sessions use a subscription model that can be cancelled at any time.

How do I begin working with Helen?

Click the Start Therapy button, complete a short matching questionnaire, then schedule sessions according to the therapist's availability.

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