Toya Carroll, LPC, LCPC

Illinois · 15 years in practice

Toya Carroll is a licensed counselor who helps people manage stress, anxiety, depression, grief, trauma and relationship concerns.

License and registration

LCPC, Illinois: 180015313 · expires March 2027
LPCC, California: 13434 · expires March 2027
LPC, Missouri: 2009035750 · expires June 2027
NPI: 1639409899 · national provider identifier
Years in practice: 15
Languages: English

Details are as listed on the therapist's public professional profile. You can check the license with the issuing state board, and the NPI with the national registry.

About Toya

Toya Carroll is a licensed counselor who helps people manage stress, anxiety, depression, grief, trauma and relationship concerns. She uses straightforward empathy and steady support to help people feel heard and begin to make changes. Her approach is warm and practical, aimed at reducing overwhelm and restoring a sense of control.

With 15 years of experience, she blends Emotionally-Focused Therapy with client-centered and cognitive behavioral approaches. Sessions focus on understanding emotions, spotting unhelpful thinking patterns, and practicing new ways to respond.

Background and approach

She also draws on solution-focused and motivational strategies to set small, doable goals. In the room, conversations are direct and calm. The therapist listens first, then helps people notice patterns that keep them stuck.

She helps clients practice skills they can use between sessions, such as grounding for panic attacks or communication techniques for relationship strain. People who come for help with caregiver stress, workplace problems, money worries, or separation find practical steps to try. Treatment plans are tailored to each person’s immediate needs and long-term goals.

Progress is tracked by what changes feel meaningful to the client. Toya holds LPC and LCPC credentials and works with adult clients in Illinois. Sessions are offered in English and delivered through video calls, phone, live chat, or text messaging.

The first step is a short matching questionnaire and scheduling a session that fits each person’s life.

Focus areas and approaches

Everything Toya lists on their public professional profile, in their own terms.

Approaches Toya names

Naming an approach is not evidence of training in it. This directory copies what each therapist lists and does not check training records.

Online support

How emotion-focused and practical methods work online

Emotionally-Focused Therapy (EFT) centers on identifying and shifting core emotions that underlie relationship and personal struggles. It helps people recognize painful feelings and create new responses that reduce distress. Client-Centered Therapy prioritizes listening and building a safe, respectful space. The therapist follows the client's lead and provides empathy to help people feel understood and make their own changes. Cognitive Behavioral Therapy (CBT) looks at how thoughts, feelings and actions connect. It offers concrete tools to change unhelpful thinking and try new behaviors for anxiety, panic, mood problems and workplace stress. Finding the right blend of these approaches is a collaborative process. The therapist will discuss goals, preferences and what feels most useful, then adjust methods as work progresses. This lets people try strategies and keep what helps most. Online therapy offers practical flexibility. Video calls replicate face-to-face conversation for deeper emotional work. Phone sessions use less bandwidth and can fit a break at work. Live chat and text-based messaging support shorter check-ins, homework review and ongoing encouragement between sessions, making it easier to keep therapy consistent.

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Questions people ask

What concerns does this therapist help with?

The clinician supports people facing stress, anxiety, depression, grief, trauma and relationship challenges. Additional focus areas include caregiver stress, communication problems, divorce and separation, and workplace issues.

What is the therapist's general approach in sessions?

Sessions combine emotion-focused listening with client-centered and cognitive behavioral techniques. The work is practical, aimed at understanding feelings, changing unhelpful thoughts, and practicing new behaviors.

How much experience does the therapist have?

She has 15 years of professional experience working with people on anxiety, trauma, grief and related concerns.

What credentials and region are associated with this therapist?

Credentials listed are LPC and LCPC with licensure in Missouri and Illinois; practice is based in Illinois.

Are sessions available in other languages or internationally?

Sessions are offered in English. International clients are not currently accepted.

Which session formats are offered?

Sessions can take place via video calls, phone sessions, live chat, or text-based messaging to fit different needs and schedules.

How is cost handled for therapy sessions?

Cost varies with location and therapist availability; sessions use a subscription model that can be canceled at any time.

What are the first steps to begin therapy?

Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to therapist availability.

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